Josoft Technologies ! LPO Services

Legal Process Outsourcing (LPO) is the industry in which in-house legal departments or organizations outsource legal work from areas where it is costly to perform, such as the United States or Europe to areas where it can be performed at a significantly decreased cost, primarily India. Legal Process Outsourcing is a high end industry that has been growing rapidly in the recent years.

The term, “LPO,” for “legal process outsourcing” is apparently a media invention. It derives from BPO, or business process outsourcing. But to the extent that the word, "process," suggests standardized, commoditized, easy-to-replicate tasks that can be performed without a lot of education, much less professional training, it is a misnomer for the legal services off-shoring industry. Typing a medical transcription, or answering calls based on a script, is a "process." On the other hand, legal research, legal analysis, or drafting complaints, contracts, patent applications, or legal briefs, is not a BPO-like, commoditized "process." Those are legal services, even if they do not amount to "practicing law," which can only be done by the supervising, licensed attorney (often in-house corporate counsel) who reviews the services that so-called LPO companies provide.

Most firms and corporations outsource primarily for cost saving measures and this is considered the biggest advantage for legal process outsourcing. While an attorney in major legal markets such as the US charge at minimum 250 dollars for work, countries that are offering legal process outsourcing charge just a fraction. Some countries, especially in the Indian sub-continent have gained prominence due to the fact that some of their attorneys with higher degrees work at meager salary. This has attracted major corporations to outsource some of the minor and less sensitive work in their legal departments. Another comparable advantage is the turnaround time since most countries that offer legal process outsourcing are either on the other side of the Atlantic and generally with customers from the US.

But it isn’t just cost savings that make the LPO an attractive business prospect for U.S. companies and forward-looking law firms. As is the case with the BPO and the KPO, LPO users can avail of a range of benefits, not least saving time on getting important work done. LPO users can gain more operational efficiencies by focusing on core business activities while having access to a breadth of skills, technology and service offerings, at a reduced cost

Elevated’s LPO Advisory and Management services include:

·         LPO Usage and Roadmap Development

·         LPO Model Cost Benefit Analysis

·         LPO Management and Operations

·         LPO On boarding and Change Management

·         LPO Services